Admissions Manager

The Admissions Manager leads the day-to-day admissions process and team, ensuring a smooth, customer-focused journey from enquiry through to enrolment and onboarding.

• Education & Qualifications:
  ▫️ Bachelor’s degree in Business Administration, Marketing, Education Management or related field.
• Experience:
  ▫️ Minimum 4–5 years’ experience in admissions, enrolment management, customer service or sales; at least 2 years in a supervisory role. Strong communication and interpersonal skills with high customer orientation.
  ▫️ Strong leadership and team-management ability.
  ▫️Excellent communication and interpersonal skills in English and Khmer.
  ▫️Experience with CRM systems, reporting and data analysis.
  ▫️ High attention to detail, confidentiality, and customer orientation.

• Develop and implement admissions procedures and service standards aligned with school policies.
• Supervise and coach admissions officers/executives to ensure timely response to all enquiries.
• Manage the admissions funnel in the CRM: lead capture, follow-up, tours, assessments and offers.
• Coordinate with Digital Marketing and Business Development teams to support events (open houses, orientations, assessments).
• Provide parents and partners with accurate tuition information, discounts and enrolment requirements.
• Oversee issuance of admissions letters, contracts and student onboarding documents.
• Prepare regular admissions and conversion reports for the Head of Business Development and Senior Leadership.
• Ensure compliance with Baseline Fee Policy, data privacy and document management protocols.
• Gather parent feedback to improve the admissions process.

• Opportunities for professional development and career advancement.
• Supportive, international working environment.
• Competitive compensation package.
• Exposure to a diverse and dynamic student body.
• Opportunity to progress to Head of Business Development, Director of Admissions & Marketing, or other senior leadership roles within the school based on performance and leadership impact.

Interested candidates are invited to submit application form, including a full work history and professional references, along with a covering letter outlining your vision for the role and relevant experience, and copies of your qualifications and certifications. Applications should be sent to: careers@his.edu.kh